1. Introduction
Welcome to WebPlover (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website at webplover.com, our WordPress plugins (including WebPloverCRM), mobile applications, and related services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
2. Services Description
WebPlover provides digital marketing services, web development solutions, and software products including:
- WebPloverCRM: A customer relationship management plugin for WordPress
- Digital Marketing Services: SEO, Google Ads, email marketing, and content creation
- Web Design & Development: Custom website solutions and e-commerce platforms
- Brand & Graphic Design: Logo design, brand collateral, and visual identity services
3. Account Registration
To access certain features of our Services, you may need to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
4. Third-Party Integrations
Our Services may integrate with third-party platforms, including but not limited to:
- Meta (Facebook/Instagram): For lead ads integration and social media marketing
- Google: For advertising and analytics services
- Payment Processors: For billing and subscription management
When you connect third-party accounts to our Services:
- You authorize us to access and use data from those platforms as necessary to provide our Services
- You remain responsible for complying with the terms of service of those third-party platforms
- We are not responsible for the availability, accuracy, or policies of third-party services
5. Data Collection and Privacy
5.1 Information We Collect
When using our Services, particularly our CRM and lead management tools, we may collect:
- Contact information (name, email, phone number)
- Business information
- Lead data from connected advertising platforms
- Usage data and analytics
5.2 How We Use Your Data
We use collected data to:
- Provide and improve our Services
- Process and manage leads on your behalf
- Send service-related communications
- Comply with legal obligations
5.3 Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
For complete details, please review our Privacy Policy.
6. Acceptable Use
You agree not to:
- Use our Services for any unlawful purpose
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit malware, viruses, or harmful code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Services
- Use our Services to send spam or unsolicited communications
- Resell or redistribute our Services without authorization
7. Intellectual Property
7.1 Our Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, software, and code, are owned by WebPlover and protected by intellectual property laws.
7.2 Your Content
You retain ownership of any content you submit through our Services. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content as necessary to provide our Services.
8. Payment Terms
8.1 Fees
Certain Services require payment. All fees are quoted in USD unless otherwise specified. Prices are subject to change with reasonable notice.
8.2 Billing
- Subscription services are billed in advance on a recurring basis
- One-time services are billed upon completion or as agreed
- All fees are non-refundable unless otherwise stated
8.3 Late Payment
We reserve the right to suspend or terminate Services for accounts with overdue payments.
9. Service Level and Support
We strive to provide reliable Services with:
- 24/7 expert team availability for critical issues
- Timely delivery of projects as agreed
- Ongoing support for our software products
Support response times and availability may vary based on your service plan.
10. Disclaimers
10.1 “As Is” Basis
Our Services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
10.2 Third-Party Services
We do not warrant the accuracy, reliability, or availability of third-party services integrated with our platform, including Meta, Google, or other advertising platforms.
10.3 Results
While we strive to deliver results, we cannot guarantee specific outcomes from our marketing services or software products.
11. Limitation of Liability
To the maximum extent permitted by law:
- WebPlover shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the amount paid by you for the Services in the twelve (12) months preceding the claim
- We are not liable for any loss of data, profits, or business opportunities
12. Indemnification
You agree to indemnify, defend, and hold harmless WebPlover and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of our Services
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit through our Services
13. Termination
13.1 By You
You may terminate your account at any time by contacting us or using the account settings in our Services.
13.2 By Us
We may suspend or terminate your access to our Services at any time, with or without cause, with or without notice.
13.3 Effect of Termination
Upon termination:
- Your right to use our Services will immediately cease
- We may delete your account and associated data
- Provisions that by their nature should survive termination will remain in effect
14. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Sending an email to registered users
- Displaying a notice within our Services
Your continued use of our Services after changes become effective constitutes acceptance of the modified Terms.
15. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where WebPlover is registered, without regard to conflict of law principles.
Any disputes arising from these Terms or our Services shall be resolved through:
- Good faith negotiation between the parties
- Mediation, if negotiation fails
- Binding arbitration or court proceedings as a last resort
16. General Provisions
16.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and WebPlover regarding our Services.
16.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
16.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
16.4 Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
17. Contact Information
If you have any questions about these Terms, please contact us:
WebPlover
- Website: https://webplover.com
- Email: [email protected]